Company Terms & Transportation Policies

A1 Coach Limousine Company Terms & Policies

Effective Date: August 4, 2026

Welcome to A1 Coach Limousine. By booking our services, you agree to the following terms and policies.

1. Bookings & Reservations

All reservations require a valid credit card and are confirmed only upon receiving a written confirmation via email or text. We strongly recommend booking 48 hours in advance. Same-day service is subject to vehicle availability.

2. Rates & Inclusions

All rates are in USD. Base rate includes the vehicle, licensed chauffeur, and fuel.

The following are additional unless included in your custom quote:

A minimum of 3-4 hours applies for hourly charters on Fridays, Saturdays, and Sundays.

3. Payment

A 50% non-refundable deposit is required for all Stretch Limousines, Party Buses, Coach Buses, Weddings, and Proms. The remaining balance is due 7 days prior to service.

For Sedan, SUV, and Sprinter services, full payment is charged on the day of service.

4. Cancellation & No-Show

Sedan, SUV, Sprinter: Full refund if canceled 24+ hours before pickup.
Stretch Limo, Party Bus, Coach: Full refund if canceled 72+ hours before pickup.
Wedding, Prom & Special Events: Non-refundable. Cancellations within 7 days are charged 100%.
No-Show: Failure to appear within 30 minutes of scheduled pickup (after flight landing) will result in a 100% fare charge.

5. Wait Time & Overtime

6. Passenger Conduct & Safety

No Smoking or Vaping: $300 cleaning fee will apply.
Alcohol: Only passengers 21+ may consume alcohol. Underage drinking is strictly prohibited by Illinois Law.
Prohibited: Illegal drugs, weapons, and unruly behavior.
The chauffeur reserves the right to terminate the trip without refund if safety is compromised.
State Law: Seating capacity must not be exceeded. Child safety seats must be provided by the parent/guardian.

7. Damage & Cleaning Fee

Client is financially responsible for any damage caused by passengers. Fees include but are not limited to:

8. Liability & Delays

A1 Coach Limousine is not liable for delays due to traffic, weather, accidents, road closures, or mechanical breakdowns. We are not responsible for missed flights, events, or consequential losses. Our liability is limited to the fare paid for the trip. We are not responsible for personal belongings left in the vehicle.

9. Lost & Found

Items found will be held for 30 days. We will make reasonable efforts to return them, but shipping fees may apply.

For any questions, contact us at:

Phone: +1 (877) 354-7276
Email: info@a1coachlimousine.com

Thank you for choosing A1 Coach Limousine.

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