Privacy Policy
Effective Date: August 4, 2026
A1 Coach Limousine respects the privacy of customers, passengers, website visitors, prospective customers, corporate travel coordinators, and individuals who interact with our advertising.
This Privacy Policy explains what information we collect, how we use it, when we disclose it, and the choices available to you.
It applies to information collected through:
- a1coachlimousine.com
- It applies to information collected through:
- Limo Anywhere and MyLimoBiz reservation pages operated for A1 Coach Limousine
- Website contact and quote forms
- Meta lead forms on Facebook and Instagram
- Telephone calls, emails, and text messages
- Social-media pages
- Customer-service interactions
- Transportation reservations and completed trips
Illinois law requires businesses that maintain qualifying personal information to use reasonable security measures and provide required notifications following certain data breaches.
1. Information We Collect
Information you provide
We may collect:
- Name
- Email address
- Telephone number
- Billing address
- Pickup and drop-off locations
- Travel dates and times
- Flight number and airport information
- Passenger count
- Luggage count
- Additional-stop information
- Vehicle preferences
- Corporate or employer information
- Accessibility requests
- Child-seat requests
- Special instructions
- Communications and customer-service records
- Reviews or feedback
- Reservation and trip history
Please do not submit Social Security numbers, medical records, account passwords, or other unnecessary sensitive information through general contact forms or Meta lead forms.
Payment information
Payment-card information may be collected and processed through Limo Anywhere, LA Pay, or another authorized payment processor, depending on the booking configuration.
A1 Coach Limousine may receive limited transaction details such as:
- Payment status
- Transaction identifier
- Billing name
- Card type
- Expiration information
- Last four digits
- Fraud or verification result
We do not intentionally request that customers send complete payment-card numbers through ordinary email, social-media messages, or Meta lead forms.
Automatically collected information
When you use the website, we or our technology providers may collect:
- IP address
- Device identifiers
- Browser type
- Operating system
- Approximate location derived from IP address
- Pages viewed
- Referring page
- Date and time of access
- Clicks and website interactions
- Advertising attribution data
- Cookie and pixel identifiers
- Form and booking funnel events
The FTC explains that cookies and tracking pixels may identify devices, record website activity, and support advertising and measurement.
Information from other sources
We may receive information from:
- Meta lead advertisements
- Facebook or Instagram interactions
- Corporate travel coordinators
- Hotels, event planners, travel agents, or referral partners
- Authorized family members or assistants
- Payment and fraud-prevention providers
- Limo Anywhere and related booking technology
2. How We Use Information
We may use information to:
- Respond to quote and availability requests
- Create and manage reservations
- Assign vehicles and chauffeurs
- Coordinate pickups and drop-offs
- Monitor flight schedules
- Communicate delays or itinerary changes
- Process payments, deposits, refunds, and additional charges
- Provide customer service
- Maintain reservation and accounting records
- Detect fraud or misuse
- Enforce transportation policies
- Improve website and booking performance
- Measure advertising results
- Create advertising audiences where permitted
- Send service communications
- Send marketing communications where permitted
- Comply with legal obligations
- Establish or defend legal claims
- Protect passengers, employees, chauffeurs, and property
- Protect passengers, employees, chauffeurs, and property
Payment and fraud-prevention providers
Payment processors, banks, card networks, and fraud-prevention providers may process transaction and identity-verification information.
Website, analytics, and advertising providers
We may use service providers for:
- Website hosting
- Security
- SMS
- Analytics
- Advertising measurement
- Meta advertising
- Google services
- Customer-relationship management
Some advertising providers may receive online identifiers and website activity for targeted or cross-context behavioral advertising. Depending on applicable law, this activity may be considered “sharing,” “sale,” or “targeted advertising,” even when no money is exchanged.
Legal and business purposes
We may disclose information when reasonably necessary to:
- Comply with law
- Respond to a court order or lawful request
- Protect safety or property
- Investigate fraud
- Enforce agreements
- Complete a merger, sale, financing, reorganization, or business transfer
- Work with attorneys, accountants, insurers, or professional advisers
4. Meta Lead Forms
When you submit information through a Facebook or Instagram lead form:
- Meta may prefill certain fields using information associated with your Meta account.
- Meta processes information under its own terms and privacy policies.
- A1 Coach Limousine receives the information submitted through the form.
- We may use it to respond to your inquiry, prepare a quote, discuss availability, or arrange a reservation.
- We may transfer the information into our email, CRM, or Limo Anywhere workflow.
- Submitting a lead form does not guarantee availability or confirm a reservation.
Meta requires businesses using Instant Forms to provide a privacy policy and disclose how lead information will be used or shared.
5. Cookies and Advertising Technologies
We use cookies and similar technologies as explained in our Cookie Policy.
These tools may support:
- Core website functionality
- Booking-page functionality
- Security
- Analytics
- Advertising attribution
- Remarketing
- Audience measurement
- User preferences
You may manage non-essential cookies through the website’s privacy controls where available.
6. Sale or Sharing of Personal Information
We do not sell personal information in exchange for money.
We may use advertising technologies that disclose online identifiers or internet activity to advertising providers. Depending on the state in which you reside, this may qualify as sharing, sale, or targeted advertising.
Where required, you may opt out through our cookie settings or Privacy Choices page.
7. Data Retention
We retain information for as long as reasonably necessary to:
- Complete reservations
- Maintain customer-service records
- Satisfy accounting, tax, insurance, and legal requirements
- Resolve payment disputes
- Prevent fraud
- Enforce agreements
- Maintain legitimate business records
Retention periods vary according to the type of information, legal requirements, and business purpose.
8. Security
We use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information.
No online system or electronic transmission is completely secure. We cannot guarantee absolute security.
Customers should not transmit complete card numbers or highly sensitive information through unencrypted email or social-media messages.
9. State Privacy Rights
Depending on your state of residence and whether a particular privacy law applies to A1 Coach Limousine, you may have rights to:
- Confirm whether we process your information
- Access personal information
- Request correction
- Request deletion
- Obtain a portable copy
- Opt out of targeted advertising
- Opt out of sale or sharing
- Limit certain uses of sensitive information
- Appeal a denied privacy request
- Receive equal service without unlawful discrimination
California law provides qualifying residents with rights to know, delete, correct, opt out of sale or sharing, limit certain uses of sensitive information, and avoid discrimination.
To submit a request, contact:
Phone: +1 (877) 354-7276
Email: info@a1coachlimousine.com
We may need to verify your identity before processing a request. An authorized agent may submit a request where allowed by law, subject to verification.
10. Global Privacy Control
Where required by applicable law, we will treat a recognized Global Privacy Control signal as an opt-out request for the browser or device sending the signal.
California guidance states that covered businesses must honor qualifying Global Privacy Control signals as valid opt-out requests.
11. Children’s Privacy
The website and transportation booking services are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13 through the website for marketing purposes. Reservations involving minors must be made by a parent, guardian, or authorized adult.
COPPA applies to online services directed to children under 13 or services with actual knowledge that they are collecting personal information from such children.
12. Do Not Track
Some browsers send “Do Not Track” signals. There is no universally adopted response standard.
You may use our cookie settings, recognized privacy signals, browser controls, and advertising-platform settings to manage tracking.
13. International Visitors
A1 Coach Limousine operates in the United States. If you submit information from outside the United States, your information may be processed and stored in the United States.
14. Policy Updates
We may update this Privacy Policy when our services, technologies, advertising practices, or legal obligations change.
The effective date at the top indicates the current version.
15. Contact Us
A1 Coach Limousine
680 North Lake Shore Drive, Suite 110-1817
Chicago, IL 60611
Phone: +1 (877) 354-7276
Email: info@a1coachlimousine.com
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